Privacy Policy

Last Updated: October 2023

At B&M Online Store, we believe that creating your ideal living space extends beyond beautiful home furnishings to include trust and transparency in how we handle your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data when you visit our website at storages-boxes.com.

Who We Are and Our Approach to Privacy

B&M Online Store specializes in curating elegant home furnishings and decorative accessories for customers worldwide who appreciate quality and style. Just as we carefully select each item in our collections, we approach your privacy with the same thoughtful consideration and attention to detail.

Information We Collect

To provide you with a seamless shopping experience and exceptional service, we collect the following types of information:

Personal Information You Provide

• Contact Details: Name, email address, phone number, and shipping address when you create an account or place an order
• Payment Information: Credit card details processed securely through our payment providers (we do not store complete payment information on our servers)
• Account Preferences: Saved items, wish lists, and communication preferences
• Correspondence: Information provided when you contact our customer service team

Information Collected Automatically

• Device and Browsing Information: IP address, browser type, device type, and operating system
• Usage Data: Pages visited, products viewed, time spent on site, and referral sources
• Location Information: General geographic location to provide relevant currency and shipping options

How We Use Your Information

We use your information to enhance your shopping experience and provide our services:

• Order Processing: To process and fulfill your purchases, including payment processing and delivery
• Customer Service: To respond to your inquiries and provide support
• Personalization: To recommend products that match your style preferences and browsing history
• Website Improvement: To analyze site performance and enhance user experience
• Marketing Communications: To send you information about new collections and promotions (only with your consent)
• Security: To protect against fraudulent transactions and unauthorized access

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual Necessity: To fulfill our obligations when you purchase from us
• Legitimate Interests: To improve our services and prevent fraud
• Consent: For marketing communications and certain cookies (you may withdraw consent at any time)
• Legal Compliance: To meet our legal and regulatory obligations

Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. We may share your data in the following limited circumstances:

• Service Providers: Trusted partners who assist with payment processing (PayPal, credit card processors), shipping, and website analytics
• Legal Requirements: When required by law or to protect our rights, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to protect your data and use it only for the services they provide.

International Data Transfers

As we serve customers globally, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place through standard contractual clauses and other mechanisms to protect your information in accordance with this Privacy Policy.

Data Storage and Security

We implement comprehensive security measures to protect your information:

• Encryption: Advanced SSL technology to encrypt data during transmission
• Secure Storage: Limited access to servers and regular security assessments
• Payment Security: We do not store complete payment card details on our servers
• Data Retention: We retain personal information only as long as necessary for business purposes or as required by law

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data under certain circumstances
• Restriction: Limit how we use your personal information
• Objection: Object to certain processing activities
• Data Portability: Receive your data in a structured, machine-readable format
• Marketing Preferences: Opt-out of marketing communications at any time

To exercise these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for site functionality and secure checkout
• Analytical Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings or our cookie preference center when available.

Children’s Privacy

Our website is not directed at children under 16, and we do not knowingly collect personal information from children. Our Children’s Furniture collection is intended for purchase by adults.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Thank you for trusting B&M Online Store with your personal information as we work together to create beautiful living spaces.